Trust, Transparency and Data Protection

Charities rely on personal data more than ever before, whether they are processing a donation, running a fundraising event, or providing services.

Supporters and service users must give their personal data to you; in some cases, such as prospect research, you will gather the data indirectly, form publicly-available sources.

In all cases, trust is key. Two recent reports have highlighted that trust and confidence in how organisations handle personal data is still low. One report noted that only 11 per cent of people would be willing to share their data with a charity, even if it meant receiving an improved service.

Protecture delivered the following webinar on 12th October exploring the practical steps required to be transparent and demonstrate your accountability to the public.


The webinar covers:

  1. The law
  2. Strategy and process (13mins 37sec)
  3. Providing privacy information (24mins 32sec)
  4. Prospect research (29mins 28sec)


Free resources are available to ACEVO member, including a privacy review, ICO 20 questions, and our Data Protection Maturity Assessment.

ACEVO members also receive a discount for signing up to Protecture’s services.

Please contact us on 01743 636 562 or email to find out more.